Privacy Policy

Effective Date: July 18, 2024

Introduction Welcome to Answering Services, a sister company to Centre Communications UK.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. It applies to all users in both the United States and the United Kingdom. Information We Collect Personal Information We may collect the following personal information from you:

•Contact Information: Name, email address, phone number, and postal address.

•Account Information: Username, password, and security question responses.

•Payment Information: Credit card details, billing address, and other payment-related information.

•Communication Records: Recordings and transcripts of phone calls, messages, and other communications with our services.

•Technical Information: IP address, browser type, operating system, device information, and usage data. Non-Personal Information We may also collect non-personal information that does not directly identify you, such as:

•Website: usage data

•Aggregated statistical information How We Use Your Information We use your information to:

•Provide, operate, and maintain our answering services

•Process: transactions and manage your account

•Communicate with you regarding your account and services •Improve and personalize our services

•Conduct research and analyze data to enhance our services

•Comply with legal obligations and protect our rights How We Share Your Information We may share your personal information with:

•Service Providers: Third-party vendors who assist us in providing and supporting our services.

•Business Partners: Affiliates and partners for joint marketing activities.

•Legal Authorities: Government authorities and regulators as required by law or to protect our rights.

•Business Transfers: Entities in connection with any merger, sale, or acquisition of all or part of our business. Data Securit,

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Your Rights United States You may have the following rights regarding your personal information:

•Access: Request access to your personal information.

•Correction: Request correction of inaccurate or incomplete information.

•Deletion: Request deletion of your personal information.

.SMS Opt-In: Messaging

Consent to Receive SMS Messages By signing up for and using our Service, you consent to receiving messages via SMS. This consent includes important updates, notifications, and promotional messages related to our Service.

If you wish to stop receiving SMS messages, you must verbally request to be removed from the Service by contacting our customer support team via telephone.

By continuing with the sign-up process, you acknowledge and agree that you have given your consent to receive SMS messages as described. This agreement is confirmed both verbally and virtually through your ongoing use of the Service.

•Opt-Out: Opt out of marketing communications. United Kingdom Under the UK General Data Protection Regulation (UK GDPR), you have the following rights: •Access: Request access to your personal information.

•Rectification: Request correction of inaccurate or incomplete information.

•Erasure: Request deletion of your personal information.

•Restriction: Request restriction of processing your personal information.

•Data Portability: Request transfer of your personal information to another service provider.

•Objection: Object to the processing of your personal information. Children’s Privacy Our services are not directed to children under the age of 13 (US) or 16 (UK), and we do not knowingly collect personal information from children. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.

:Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Message Centre Communications UK

Email:[email protected]

Phone: +1 (855) 5000 164 (USA)

+44 3333 440 922 (UK)

Address: unit 11574, PO Box 6945, London W1A 6US

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